Our new, fairer pricing is based on where you join and leave the road. You can download a receipt once we’ve calculated and verified the final cost of your trip – usually a few hours after you’ve left the road.
To download a receipt, you will simply need the following:
- date of your journey
- your Vehicle Registration Number
- the approximate time of travel OR the last 4 digits of the card that you paid with.
If you paid using Apple/Google pay the last 4 digits of your virtual card will be different to your physical card.
If you paid by card, download your receipt here
If you paid by Apple Pay or Google Pay, click here
Your card issuer pre-authorises the maximum toll for your vehicle when you tap your card/device at the toll booth (this will appear as ‘pending’ in your banking App). The final amount charged may be less: this will be shown on your online receipt. The final price is calculated once you leave the road, which can take up to 48 hours if we need to manually check any images from our ANPR cameras.
Paid by Apple Pay or Google Pay?
If you paid using Apple/Google Pay, please see step-by-step instructions to obtain your virtual card details here
As an added security measure, there are a growing number of banks which have their own virtual card. Please refer to your card issuer, if you’re unsure as to how to access your virtual card.
Why is my receipt not available to download immediately?
The price for your journey is now based on where you join and where you leave the road, making it fairer for everyone – the final price you pay being calculated once you leave the road.
As our toll plazas are not situated at the end of the road, we can no longer issue a receipt at the toll booth, as at this point our system hasn’t seen you leave the road.
It takes the system a few hours to calculate the final price automatically, although this can be up to 48 hours if we need to double-check any of the images from our ANPR cameras.
A toll lot easier with an M6toll account
If you’d rather breeze through the toll plazas without stopping at the barriers – and use our account lane – why not sign up for an M6toll account? With auto top-up you’ll also have peace of mind that there will always be enough money in your account to use the road as often as you like and no need for individual trip receipts as all your trips will be recorded on your account.
Keep me updated
We’ll be introducing more benefits over the coming months, including discounts and special offers on the M6toll and beyond.
To stay up to date with our latest offers and info, don’t forget to sign up for our emails and follow us on X and Facebook.