| Senior Analyst
Full Time 37.5 hours per week Salary; Circa 40k per annum. About Opportunity Midland Expressway Limited are seeking a Senior Analyst to join the Strategy & Business Performance. In return, you’ll be working in a thriving environment where you will be instrumental in helping to drive the next chapter for our business. In this role, your tasks will include: · Define and aid implementation of revenue operation controls across the end-to-end process (trip to cash) and liaise with relevant departments to maximise revenue. · Define KPIs/metrics and monitor performance across LV/product, HV/customer, core markets/segments, and channel/campaign · Determine growth forecasts and delivery performance, relative to investment strategy · Outturn a range of analysis, reports & recommendations, on a regular and ad hoc basis (weekly, monthly, quarterly, annual) o Traffic o Revenue o Service o Product o Pricing o Channels o Frequencies o Market penetration o LV/HV customer segments o Competitor strategy o Market influences and trends · Support development of annual/long-term traffic forecasts and scenarios to inform the business plan and product/pricing strategy · Liaise with internal & external comms, where data plays a critical role e.g. customer reports, stakeholder reports and present at key meetings ·Employ a variety of proprietary and 3rd party data sources to access market, customer, service and channel insights · Create market insight summaries · Reveal learnings that drive continual improvement · Work with the Strategy & Business Performance Manager to ensure MEL decision making is insight-led, substantiated with critical data/metrics · Specify SB&P data and reporting system requirements, and provide implementation support · Identify key influences, trends, risks and opportunities · Develop investment recommendations, impact projections and forecasts · Support the Exec team in preparing presentations for key stakeholders · Develop sector knowledge and expertise across UK markets and relevant stakeholder influences Performance: · Accurate and insightful submissions to support of the S&BP plan (in line with the MEL business plan and growth objectives) to enable delivery of personal annual objectives, relating to MEL markets/customers, revenue/products, channels/service, or strategic initiatives such as the transformation programme. Budgets/supplier management: · Effective management of workstreams to time/budget/impact objectives, adopting a project-style approach to ensure performance of self, colleagues, or suppliers. Innovation, quality & efficiencies: · Demonstrate an ethos of continual improvement through the launch and delivery of new initiatives to improve quality, efficiencies or cost savings · Effective supplier/budget management set against the objectives set, delivering efficiency savings or service improvements where possible Essential skills: · Degree level qualification in relevant field · Segment performance analysis and lifetime value · Volume/value forecasting and risk impact assessment · ROI analysis · Detailed understanding of the opportunities and challenges inherent in enrichment of data · Budgeting and Forecasting · Experience gained in a similar Commercial Finance sphere · Reporting optimisation · Highly proficient in Microsoft office to advanced level · Outstanding written, verbal and presentation skills · High attention to detail & accuracy · Proficient at communicating complex issues succinctly and in an engaging way to motivate/influence others · Proven track record in a similar role · Experience of delivering a comprehensive range of insights to support service-led growth strategies Desirable · Market/sector experience or understanding · Digital channel attribution modelling · Project lead, involving collaboration with/matrix management of others to secure successful delivery · BI/reporting optimisation To apply, please forward your CV with a covering letter to hr@m6toll.co.uk Closing date: 15th November 2024
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